Again, it appears you can only cancel by telephone, here is the MATCH. COM PHONE NUMBER FOR CANCELLING YOUR ACCOUNT: BEFORE you delete your account you first need to cancel your subscription: For MATCH.COM HAVE CHANGED THEIR CANCELLATION PHONE NUMBER TO FURTHER CONFUSE THE PROCESS OF CANCELLING YOUR MATCH. COM call on 020 305 96 492 OR FOR YOU NEED TO USE THIS NUMBER: 020 305 96 493 The above number is only open during office hours now, as opposed to the previous 24/7 telephone number.
I’d go as far as saying it could be fraud, but that’s only my opinion.
If you’re looking for a way to cancel your dating account or how to cancel your subscription, the subscription cancellation telephone number is at the end of this blog post.
have been featured on Watchdog for billing people and leading customers believe that they will not continue to be billed once they have suspended their accounts, they apparently make it very easy to suspend accounts but don’t stop their automatic billing of the subscriptions.
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Datingdirect.com’s features are fairly standard in the internet dating world, though each of them is well done.
A few options though (searching by members who share your birthday, for example) seem tacked on or unnecessary at times, but these are easily ignored.
If you’re looking for a way to cancel your account then I believe you have to call them.
That appears to be the only channel of cancellation, you don’t have to telephone them to open an account – do you?!
Match would have spent millions channelling you into signing up to their dating website once you had clicked on one of their Google adverts (called conversion rate optimisation), and it appears they have spent money on making sure you can’t leave either.